Assign in one key
Press A, pick a name. The thread moves to their list and the client never notices the hand-off.
The inbox your
whole studio shares.
Every client email, in one place the team can read, assign and answer together. Nobody replies twice. Nothing waits a week.
ML
Mara Lindqvist Nordhaus Studio
Packaging round 2: the lid colour
OH
Omar Haddad Fig & Olive
Can we move the shoot to Thursday?
JP
Jun Park Parkline Coffee
Invoice 0142, paid. Thank you!
LW
Lena Weiss Weiss Dental
Logo files for the sign maker
TR
Tomás Rivera Rivera Bikes
Love it. One small change to the menu
Packaging round 2: the lid colour
SLA 1:58:12AK
ML
Mara to studio@
Hi both, we love round 2. Could the lid go one shade warmer, closer to the sand in the moodboard? Everything else is a yes.
Product
Built for the way studios
actually answer clients.
SLA timers
Every thread shows how long the client has waited. Amber at four hours, red at a day.
Drafts you can share
Write the reply together. See who is typing where, then one person sends.
Snooze till it matters
Waiting on the printer? Snooze to Monday 9:00 and it comes back on top.
See where time goes
First reply times by week, per client, per person. No spreadsheet.
Shortcuts
Never touch the mouse.
Every action is a keystroke away. Open the palette and try it: it works on this page.
Pricing
Free for one. Fair for a team.
Solo
For one person and their clients.
$0/ seat / mo
- 1 shared inbox
- Snooze and reminders
- 30 days of history
Studio
Per seat. For teams of 2 to 50.
$12/ seat / mo
- Unlimited inboxes
- Assign, SLA timers, shared drafts
- Command palette and shortcuts
- Full history
Agency
Per seat. When clients need their own view.
$24/ seat / mo
- Everything in Studio
- Client portals
- Audit log and SSO
Questions
Does Relay replace my email?
No. Connect the addresses you already use; replies still go out from them. Relay is where the team reads, assigns and answers together.
What happens when two people answer at once?
You see each other typing on the same thread, and the second person gets a gentle stop before sending.
Can clients see the inbox?
Only on Agency, and only the threads you share into their portal.